Payment policy
Payment Policy
Accepted payment methods, transaction security and when you are charged.
Card payment
Visa, Mastercard, Carte Bleue and Apple Pay are accepted.
Secure payment
The transaction is handled by our banking provider. We never store card details.
Prices in euros, tax included
All displayed amounts are in euros and include tax.
Refund to the same method
A refund is always issued to the payment method used for the order.
1. Accepted payment methods
Orders placed on this site can be paid using:
- —Visa card
- —Mastercard
- —Carte Bleue (CB)
- —Apple Pay
No other payment method is accepted at this time. Cheques, bank transfers and cash on delivery are not offered.
2. Transaction security
Payment is processed by our banking payment provider, on its own servers. Your card details do not pass through this site and are never stored by us.
Your bank may ask you for strong authentication when confirming the order. This is handled by your bank, not by this site.
3. When you are charged
The order amount is charged when the payment is validated. The order is only registered once payment has been authorised by your bank.
If authorisation is declined, no order is created and no amount is taken.
4. Prices and currency
All prices are shown in euros (EUR), tax included. Any delivery charges are displayed before the order is finally confirmed.
We reserve the right to change our prices at any time. The applicable price is the one displayed when the order is confirmed.
5. Refunds
Any refund is issued to the payment method used for the order, at no cost to you. Timeframes and conditions are set out in our return and refund policy.
6. Payment problems
If a payment fails or an amount looks wrong, contact us at info@shoozbox.com or on 07 46 64 42 61, quoting your order number.